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FAQs
FREQUENTLY ASKED QUESTIONS
-
Q:
📁 How do I transfer my pet’s records or get a second opinion?
A:We can help request or transfer medical records from other clinics. For a second opinion, we’re happy to arrange a consultation.
Fees (consultation only):- TKO Veterinary Centre: HKD 700
- East Island Animal Hospital: HKD 700
- Housecall Vet Visit: HKD 1,200
Q:🗣️ What languages do your staff speak?
A:Our team speaks English, Cantonese and Mandarin, and we’re experienced in helping pet owners from all walks of life feel at ease during visits.
Q:💉 Do you offer vaccinations and annual health checks?
A:Yes! We recommend yearly wellness checks for pets of all ages and tailor vaccine plans based on your pet’s lifestyle and risk factors.
Q:💰 How much does a consultation cost?
A:As a general guide:
- TKO Veterinary Centre: from HKD 420
- East Island Animal Hospital (8am–9pm): from HKD 370
- East Island Animal Hospital (9pm–12am): from HKD 550
- East Island Animal Hospital (12am–8am Emergency): from HKD 1,100
Housecall Vet: from HKD 1,050
Final quotation will be confirmed at the time of booking.
Locations
Veterinary Centre TKO
4300 sq ft flagship
Shop G18, Papillons Square, 21
Tong Chun Street, Tseung Kwan OOPENING HOURS
Monday to Sunday 08:00am - 08:00pm Public Holiday 08:00am - 08:00pm 2915 7007
East Island Animal Hospital
24 Hours Veterinary Service
256 Shau Kei Wan Road. Hong Kong IslandOPENING HOURS
Monday to Sunday 24 hours Public Holiday 24 hours 2915 3999
Housecalls
Housecall
Door to Door
Housecall service will incur an additional chargeOPENING HOURS
Monday to Sunday 09:00am - 06:00pm Sunday, Public Holiday Rest 97730372
24 hours Animal Emergency Centre
256 Shau Kei Wan Road. Hong Kong Island
OPENING HOURS
Monday to Sunday 24 hours Public Holiday 24 hours 9773 0372
- TKO Veterinary Centre: HKD 700